Maxwell ticket overview¶
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Users write tickets to the Maxwell helpdesk. Using an AI chatbot, we present an anonymized summary of the initial request and an automated, possible solution based on the chatbot best knowledge of the Maxwell documentation
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| TicketNR | Created | Status | Subject |
|---|---|---|---|
| 1640130 | 2026-10-11T08:42:43Z | new | Hot Saling SINOTRUK HOWO Vehicles |
| 1639788 | 2026-10-08T17:51:45Z | new | Request for support - Unable to access Maxwell Cluster |
| 1638911 | 2026-10-06T11:41:31Z | new | max-cssb-display not responding? |
| 1638356 | 2026-10-03T18:26:23Z | new | Request: temporary increase of max running jobs per user on upex (user smniwiel) |
| 1638151 | 2026-10-02T08:07:17Z | new | Slow node max-exfl481 (partition upex): jobs running ~2–3× slower than on other nodes |
| 1636564 | 2026-09-25T13:03:43Z | new | Support with XMI-MSIM on Maxwell |
| 1635865 | 2026-09-23T11:56:16Z | new | gpfs spaces löschen |
| 1635046 | 2026-09-21T10:38:34Z | new | /gpfs/cssb/user/jungnick löschen |
| 1634906 | 2026-09-21T09:54:51Z | new | DUST/ storage quota increase |
| 1634073 | 2026-09-17T08:22:00Z | new | BindCraft software installation on Maxwell |
| 1628827 | 2026-08-27T12:27:53Z | new | dust storage |
| 1624987 | 2026-08-14T13:23:54Z | new | Issues with environments and notebooks on Maxwell |
| 1620922 | 2026-07-29T07:15:09Z | new | Alphafold 3 - sharded genetic databases |
| 1620716 | 2026-07-28T09:50:07Z | new | singularity permission auf dust Gruppenspace |
| 1616612 | 2026-07-13T09:47:45Z | new | job failing |
| 1616356 | 2026-07-10T18:40:39Z | new | Cupy driver error on gpu node |
| 1616206 | 2026-07-10T09:34:29Z | new | kosinski group - gpfs owner change and future removal of user space |
| 1614051 | 2026-07-02T08:55:12Z | new | Integration Slurm Spamk Plugin for DAMNIT |
| 1613371 | 2026-06-30T12:10:06Z | new | Zugriffsrechte für ein neues Gruppenverzeichnis in GPFS |
| 1612972 | 2026-06-29T15:47:15Z | new | MPI module with support for both CUDA and HDF5 |
| 1612066 | 2026-06-25T10:42:51Z | new | Test_Ticket_Do_not_own |
| 1611904 | 2026-06-24T22:23:35Z | new | GAMESS module issue on Maxwell: ddikick.x missing in gamess/2023R1 |
| 1611536 | 2026-06-23T17:34:57Z | new | fastx session dispaly notes |
| 1609928 | 2026-06-17T14:47:40Z | new | Help with parallelization for analysis script needed |
| 1604711 | 2026-05-29T13:05:34Z | new | Unable to launch geometry DesignModeler Ansys Workbench |
| 1603558 | 2026-05-26T12:13:56Z | new | Matlab Parallel Server |
| 1594219 | 2026-04-21T06:51:14Z | new | pkg-config file for hdf5 |
| 1593285 | 2026-04-17T08:20:42Z | new | Problem with gedit on max-display |
| 1591103 | 2026-04-10T10:42:32Z | new | GBM is not supported with the current configuration |
| 1585103 | 2026-03-17T12:20:45Z | new | Thunar failed to register |
| 1581886 | 2026-03-05T10:51:36Z | new | Slow clone() on some Maxwell nodes |
| 1581246 | 2026-03-03T14:43:28Z | new | Unusually slow Maxwell nodes |
| 1579049 | 2026-02-23T20:10:27Z | new | 2 questions |
| 1578548 | 2026-02-20T17:11:41Z | new | Updating Jupyter package versions |
| 1578278 | 2026-02-20T05:57:58Z | new | Ansys Lumerical simulation on Maxwell |
| 1576939 | 2026-02-16T10:10:32Z | new | Using AI agents on Maxwell |
| 1574671 | 2026-02-06T22:54:49Z | new | Cannot find GPU using CUDA |
| 1572477 | 2026-01-30T09:31:22Z | new | Preemption feststellen |
| 1570553 | 2026-01-23T14:03:02Z | new | Software for data processing |
| 1567714 | 2026-01-15T13:13:21Z | new | Installation of latest Phenix version |
| 1566695 | 2026-01-13T09:41:20Z | new | How to run Lumerical on Maxwell |
| 1556774 | 2025-11-28T10:32:18Z | new | Maxwell Installation of RFantibody |
| 1547727 | 2025-10-28T06:53:39Z | new | napari with nnInteracktive on maxwell |
| 1536858 | 2025-09-19T11:14:17Z | new | Request for ARM and/or POWER Hardware |
| 1532037 | 2025-09-02T09:27:58Z | new | access to jupiterhub |
| 1531772 | 2025-09-01T14:20:21Z | new | CSSB GPFS folder access problems |
| 1524509 | 2025-08-05T13:37:59Z | new | Zusammenführen von Gruppenordnern nach Gruppenumstrukturierung |
| 1507087 | 2025-05-28T15:36:51Z | new | Request for a personal folder under /data/dust/user/ |
| 1438779 | 2024-10-22T15:16:16Z | open | Data visualization on MAXWELL |
| 1415371 | 2024-08-07T11:58:03Z | open | slurm API for making reservations |