Maxwell ticket overview¶
About¶
Users write tickets to the Maxwell helpdesk. Using an AI chatbot, we present an anonymized summary of the initial request and an automated, possible solution based on the chatbot best knowledge of the Maxwell documentation
Note that this service is in an early experimental stage!
This service is brought to you by the Maxwell team, the DESY RT, and the DESY AI Assistant
| TicketNR | Created | Status | Subject |
|---|---|---|---|
| 1620017 | 2026-07-24T12:17:50Z | new | Anfrage Maxwell maxgpu |
| 1619847 | 2026-07-24T06:39:51Z | new | Desy ID To Access XFEL Data in Maxwell Jupyter |
| 1619664 | 2026-07-23T11:07:16Z | new | Re: Codex VS Code Extension on Maxwell Cluster – Usage Question and Technical Issue |
| 1619320 | 2026-07-22T13:19:19Z | new | VS Code issues on max-fs-display |
| 1618520 | 2026-07-20T13:55:31Z | new | FastX 5 installation |
| 1618510 | 2026-07-20T13:44:44Z | new | maxwell access for summer student |
| 1618466 | 2026-07-20T12:21:41Z | new | quota of /gpfs/cfel/user/zhangwe |
| 1618142 | 2026-07-18T07:58:09Z | new | Account Access Issue for Maxwell |
| 1617943 | 2026-07-17T08:01:49Z | new | PDF viewers |
| 1617825 | 2026-07-16T15:36:28Z | new | Cluster slowdown |
| 1617662 | 2026-07-16T09:37:13Z | new | Unusual performance of Maxwell PC through FstX4 connection |
| 1617661 | 2026-07-16T09:35:14Z | new | Intel VTune slurm module misconfigured |
| 1617472 | 2026-07-15T14:59:42Z | new | Lab machine access to maxwell |
| 1616612 | 2026-07-13T09:47:45Z | new | job failing |
| 1616356 | 2026-07-10T18:40:39Z | new | Cupy driver error on gpu node |
| 1616206 | 2026-07-10T09:34:29Z | new | kosinski group - gpfs owner change and future removal of user space |
| 1615070 | 2026-07-07T08:08:57Z | open | Problem with Jupyter notebook |
| 1614051 | 2026-07-02T08:55:12Z | new | Integration Slurm Spamk Plugin for DAMNIT |
| 1613650 | 2026-07-01T09:23:02Z | new | Request for DUST Storage Access under /data/dust |
| 1613371 | 2026-06-30T12:10:06Z | new | Zugriffsrechte für ein neues Gruppenverzeichnis in GPFS |
| 1612972 | 2026-06-29T15:47:15Z | new | MPI module with support for both CUDA and HDF5 |
| 1612066 | 2026-06-25T10:42:51Z | new | Test_Ticket_Do_not_own |
| 1611904 | 2026-06-24T22:23:35Z | new | GAMESS module issue on Maxwell: ddikick.x missing in gamess/2023R1 |
| 1611536 | 2026-06-23T17:34:57Z | new | fastx session dispaly notes |
| 1609928 | 2026-06-17T14:47:40Z | new | Help with parallelization for analysis script needed |
| 1608355 | 2026-06-11T13:48:17Z | new | xfel-sim partition appears drained / job cannot start |
| 1607369 | 2026-06-09T09:37:42Z | new | JupyterHub |
| 1606351 | 2026-06-04T14:06:32Z | new | Request for access to Maxwell cluster for DESY PhD work |
| 1605975 | 2026-06-03T15:32:21Z | new | anywidget für Jupyterlab? |
| 1604728 | 2026-05-29T13:55:47Z | new | VScode SSH keeps crashing |
| 1604711 | 2026-05-29T13:05:34Z | new | Unable to launch geometry DesignModeler Ansys Workbench |
| 1603606 | 2026-05-26T15:04:08Z | new | NO aklog on specific worker nodes |
| 1603558 | 2026-05-26T12:13:56Z | new | Matlab Parallel Server |
| 1601702 | 2026-05-18T14:32:38Z | new | cryosparc interactive jobs & CVE-2026-46333 "ssh-keysign-pwn" rollout |
| 1599993 | 2026-05-11T10:27:43Z | new | Running Scripts on the Cluster from a Windows Computer |
| 1594219 | 2026-04-21T06:51:14Z | new | pkg-config file for hdf5 |
| 1593285 | 2026-04-17T08:20:42Z | new | Problem with gedit on max-display |
| 1591103 | 2026-04-10T10:42:32Z | new | GBM is not supported with the current configuration |
| 1588660 | 2026-03-31T08:50:31Z | new | Query Regarding Setting up mamba env with pytorch compatible packages |
| 1585103 | 2026-03-17T12:20:45Z | new | Thunar failed to register |
| 1581886 | 2026-03-05T10:51:36Z | new | Slow clone() on some Maxwell nodes |
| 1581246 | 2026-03-03T14:43:28Z | new | Unusually slow Maxwell nodes |
| 1579049 | 2026-02-23T20:10:27Z | new | 2 questions |
| 1578548 | 2026-02-20T17:11:41Z | new | Updating Jupyter package versions |
| 1578278 | 2026-02-20T05:57:58Z | new | Ansys Lumerical simulation on Maxwell |
| 1576939 | 2026-02-16T10:10:32Z | new | Using AI agents on Maxwell |
| 1574671 | 2026-02-06T22:54:49Z | new | Cannot find GPU using CUDA |
| 1572477 | 2026-01-30T09:31:22Z | new | Preemption feststellen |
| 1570553 | 2026-01-23T14:03:02Z | new | Software for data processing |
| 1567714 | 2026-01-15T13:13:21Z | new | Installation of latest Phenix version |
| 1566695 | 2026-01-13T09:41:20Z | new | How to run Lumerical on Maxwell |
| 1556774 | 2025-11-28T10:32:18Z | new | Maxwell Installation of RFantibody |
| 1547727 | 2025-10-28T06:53:39Z | new | napari with nnInteracktive on maxwell |
| 1536858 | 2025-09-19T11:14:17Z | new | Request for ARM and/or POWER Hardware |
| 1532037 | 2025-09-02T09:27:58Z | new | access to jupiterhub |
| 1531772 | 2025-09-01T14:20:21Z | new | CSSB GPFS folder access problems |
| 1524509 | 2025-08-05T13:37:59Z | new | Zusammenführen von Gruppenordnern nach Gruppenumstrukturierung |
| 1507087 | 2025-05-28T15:36:51Z | new | Request for a personal folder under /data/dust/user/ |
| 1438779 | 2024-10-22T15:16:16Z | open | Data visualization on MAXWELL |
| 1415371 | 2024-08-07T11:58:03Z | open | slurm API for making reservations |