Maxwell ticket overview¶
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Users write tickets to the Maxwell helpdesk. Using an AI chatbot, we present an anonymized summary of the initial request and an automated, possible solution based on the chatbot best knowledge of the Maxwell documentation
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| TicketNR | Created | Status | Subject |
|---|---|---|---|
| 1600255 | 2026-05-12T07:49:50Z | new | Exciting code fully parallel installation (with mpiandsmp) on maxwell |
| 1600091 | 2026-05-11T13:21:41Z | new | Access to /data/dust/user/scheerth/ |
| 1600044 | 2026-05-11T12:18:56Z | new | CSSB GPFS project data folders move |
| 1599993 | 2026-05-11T10:27:43Z | new | Running Scripts on the Cluster from a Windows Computer |
| 1599361 | 2026-05-08T07:15:40Z | new | DIA-NN 2.5.1 |
| 1598705 | 2026-05-06T08:28:26Z | new | maxwell cluster sh file error |
| 1597808 | 2026-05-04T07:43:11Z | new | security reboot max-cssb-display002 and max-cssb-display003 |
| 1597113 | 2026-04-29T13:59:32Z | new | pandas and pytables on jhub |
| 1596535 | 2026-04-28T09:55:50Z | new | Installing rpm packages on Maxwell |
| 1596248 | 2026-04-27T14:39:35Z | new | fastx4 on max-exfl-display001 not starting |
| 1594219 | 2026-04-21T06:51:14Z | new | pkg-config file for hdf5 |
| 1593440 | 2026-04-17T12:07:06Z | new | Maxwell GPU purchases |
| 1593285 | 2026-04-17T08:20:42Z | new | Problem with gedit on max-display |
| 1591781 | 2026-04-13T14:46:53Z | new | resource monitoring (post job) |
| 1591103 | 2026-04-10T10:42:32Z | new | GBM is not supported with the current configuration |
| 1588660 | 2026-03-31T08:50:31Z | new | Query Regarding Setting up mamba env with pytorch compatible packages |
| 1585103 | 2026-03-17T12:20:45Z | new | Thunar failed to register |
| 1581886 | 2026-03-05T10:51:36Z | new | Slow clone() on some Maxwell nodes |
| 1581246 | 2026-03-03T14:43:28Z | new | Unusually slow Maxwell nodes |
| 1581081 | 2026-03-03T09:57:13Z | new | Unable to log in to desy JupyterHub |
| 1579049 | 2026-02-23T20:10:27Z | new | 2 questions |
| 1578921 | 2026-02-23T13:07:32Z | new | max-hzgg014 |
| 1578548 | 2026-02-20T17:11:41Z | new | Updating Jupyter package versions |
| 1578278 | 2026-02-20T05:57:58Z | new | Ansys Lumerical simulation on Maxwell |
| 1576939 | 2026-02-16T10:10:32Z | new | Using AI agents on Maxwell |
| 1576259 | 2026-02-12T13:58:13Z | new | XFEL GPU nodes for Maxwell |
| 1574671 | 2026-02-06T22:54:49Z | new | Cannot find GPU using CUDA |
| 1573160 | 2026-02-03T07:41:42Z | new | PyCharm kann Datei nicht schreiben obwohl ich genung Platz in HomeDir habe und nichts mit Berechtigungen gemacht |
| 1572632 | 2026-01-30T16:16:54Z | new | Jobs being preempted on Maxwell cluster (cfel queue) |
| 1572477 | 2026-01-30T09:31:22Z | new | Preemption feststellen |
| 1572379 | 2026-01-29T17:22:55Z | new | Jupyterhub Probleme |
| 1571646 | 2026-01-28T07:30:25Z | new | running calculations on maxwell server |
| 1571337 | 2026-01-27T09:59:09Z | new | autoproc license will expire next Monday 02.02.2026 |
| 1571125 | 2026-01-26T14:34:02Z | new | Maxwell access |
| 1570553 | 2026-01-23T14:03:02Z | new | Software for data processing |
| 1569954 | 2026-01-22T10:12:52Z | new | Request for Access and Allocation on DESY GPU Cluster for 2HDM Lattice Project - Francisco Arco |
| 1567714 | 2026-01-15T13:13:21Z | new | Installation of latest Phenix version |
| 1566695 | 2026-01-13T09:41:20Z | new | How to run Lumerical on Maxwell |
| 1564951 | 2026-01-07T12:24:13Z | new | Issue with FastX4 |
| 1560898 | 2025-12-14T14:12:01Z | new | DESY Science account for remote access -- MAXWELL Questions |
| 1559465 | 2025-12-09T09:35:42Z | new | GPU Python environment crashes |
| 1558263 | 2025-12-04T07:25:04Z | new | jupyterhub matplotlib widget |
| 1556774 | 2025-11-28T10:32:18Z | new | Maxwell Installation of RFantibody |
| 1547727 | 2025-10-28T06:53:39Z | new | napari with nnInteracktive on maxwell |
| 1546294 | 2025-10-22T11:03:43Z | new | spyder in maxwell |
| 1536858 | 2025-09-19T11:14:17Z | new | Request for ARM and/or POWER Hardware |
| 1532037 | 2025-09-02T09:27:58Z | new | access to jupiterhub |
| 1531772 | 2025-09-01T14:20:21Z | new | CSSB GPFS folder access problems |
| 1529910 | 2025-08-25T12:34:56Z | new | max-hzgg013 |
| 1529754 | 2025-08-25T07:47:13Z | new | Fastx service auf max-hzgg005 |
| 1524509 | 2025-08-05T13:37:59Z | new | Zusammenführen von Gruppenordnern nach Gruppenumstrukturierung |
| 1520514 | 2025-07-21T10:54:46Z | new | Fwd: backup to pnfs not working |
| 1507087 | 2025-05-28T15:36:51Z | new | Request for a personal folder under /data/dust/user/ |
| 1492890 | 2025-04-08T08:56:25Z | new | Error to run FDMNES calculation |
| 1488429 | 2025-03-25T15:20:29Z | new | Mapping entry, Fehlermeldung |
| 1438779 | 2024-10-22T15:16:16Z | open | Data visualization on MAXWELL |
| 1415371 | 2024-08-07T11:58:03Z | open | slurm API for making reservations |