1604711 : Unable to launch geometry DesignModeler Ansys Workbench¶

Created: 2026-05-29T13:05:34Z - current status: new¶

Summary: A user reports that ANSYS DesignModeler fails to launch from Workbench on Maxwell, while other components like Fluent work fine. Colleagues can run DesignModeler without issues. Troubleshooting attempts included freeing disk space, resetting configurations, clearing caches, and reloading modules—all unsuccessful.

Anonymized Issue: DesignModeler does not start when launched via Workbench, despite successful operation of other ANSYS tools. No error messages provided. User-specific issue (others unaffected).

Possible Solution: 1. Check user-specific permissions or corrupted settings (beyond ~/.ansys). 2. Verify licensing status for DesignModeler (may differ from Fluent). 3. Test with a new local user profile to isolate account-related corruption. 4. Review system logs (workbench.log, dm.log) for errors during launch. 5. Ensure graphics drivers meet ANSI requirements; try running in software rendering mode.

If logs reveal specifics, further targeted steps may apply.