1551931 : Probleme mit Session¶

Created: 2025-11-12T10:20:06Z - current status: new¶

Anonymized Summary: A user is unable to open a session after logging in, receiving an "Entity not found" error when attempting to start a session.

Possible Solution: 1. The user should try accessing the display nodes via the browser-based session at https://max-display.desy.de:3443/ as a workaround, especially if they are using FastX2, which is known to cause crashes with DAWN. 2. If the issue persists, the user should contact the Maxwell support team at maxwell.service@desy.de for further assistance.

References: - Known problems with DAWN and FastX2 - Maxwell support contact - Access to display nodes