1538422 : Access Issue After Namespace Migration (DESY username: chandrat)¶

Created: 2025-09-25T11:59:46Z - current status: new¶

Summary: A user's account was migrated from namespace MXL to BELLE2, resulting in loss of access to the Maxwell cluster and their data stored at /data/dust/user/[USERNAME]/. The user requests assistance in restoring access.

Solution: The user should contact maxwell.service@desy.de to request access to the necessary partitions and resolve the permission issues caused by the namespace change. Additionally, the user should provide a brief explanation of the intended applications to facilitate the process.

References: - https://docs.desy.de/maxwell/documentation - https://docs.desy.de/maxwell/documentation/access