Maxwell ticket overview¶
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Users write tickets to the Maxwell helpdesk. Using an AI chatbot, we present an anonymized summary of the initial request and an automated, possible solution based on the chatbot best knowledge of the Maxwell documentation
Note that this service is in an early experimental stage!
This service is brought to you by the Maxwell team, the DESY RT, and the DESY AI Assistant
| TicketNR | Created | Status | Subject |
|---|---|---|---|
| 1553994 | 2025-11-19T13:14:03Z | new | Jupyter Labs |
| 1553851 | 2025-11-19T09:37:15Z | new | marimo on maxwell jhub |
| 1553140 | 2025-11-17T10:58:38Z | new | Launching Ansys Discovery/Space Claim |
| 1552987 | 2025-11-17T07:10:19Z | new | Dr. Özüm Emre Aşırım (DESY employee in FS-SMA) - Application for access to the Maxwell cluster |
| 1550468 | 2025-11-07T00:44:53Z | new | Restore deleted folders from max-home (/gpfs/maxwell/home/mandalha) |
| 1547727 | 2025-10-28T06:53:39Z | new | napari with nnInteracktive on maxwell |
| 1547712 | 2025-10-28T05:21:27Z | new | GÉANT TCS: Your certificate for max-display.desy.de will expire |
| 1540228 | 2025-10-01T14:06:15Z | new | Request for Assistance with Deleted File |
| 1538422 | 2025-09-25T11:59:46Z | new | Access Issue After Namespace Migration (DESY username: chandrat) |
| 1536858 | 2025-09-19T11:14:17Z | new | Request for ARM and/or POWER Hardware |
| 1535946 | 2025-09-17T01:11:10Z | new | Problems with data storing at P11 |
| 1532037 | 2025-09-02T09:27:58Z | new | access to jupiterhub |
| 1531772 | 2025-09-01T14:20:21Z | new | CSSB GPFS folder access problems |
| 1529910 | 2025-08-25T12:34:56Z | new | max-hzgg013 |
| 1529754 | 2025-08-25T07:47:13Z | new | Fastx service auf max-hzgg005 |
| 1524509 | 2025-08-05T13:37:59Z | new | Zusammenführen von Gruppenordnern nach Gruppenumstrukturierung |
| 1520514 | 2025-07-21T10:54:46Z | new | Fwd: backup to pnfs not working |
| 1507087 | 2025-05-28T15:36:51Z | new | Request for a personal folder under /data/dust/user/ |
| 1504899 | 2025-05-22T11:57:44Z | new | GitLab Runner on Maxwell |
| 1499776 | 2025-05-07T07:23:11Z | new | GÉANT TCS: Your certificate for max-ucloud001.desy.de will expire |
| 1492890 | 2025-04-08T08:56:25Z | new | Error to run FDMNES calculation |
| 1438779 | 2024-10-22T15:16:16Z | open | Data visualization on MAXWELL |
| 1415371 | 2024-08-07T11:58:03Z | open | slurm API for making reservations |
| 1357437 | 2024-02-08T14:55:09Z | open | BeeGFS Storage system (with 10 Servers) (47004372-0) |